At $1,804, the Flavia 18000565 is a commercial-tier drip machine built around proprietary Flavia Freshpack pods, it is designed for office break rooms, not home kitchens. The 3.9 rating across just 20 reviews reflects a narrow, specialized buyer pool, not widespread consumer testing.
Office managers and small-business operators who want a self-contained, pod-driven coffee station that brews individual servings without a barista. The fully automatic operation with touchscreen controls keeps things simple for multiple users.
Skip if
Skip this if you are shopping for a home coffee maker, the $1,804 price and Flavia Freshpack lock-in make it a poor fit outside a commercial context. Also skip if you need flexibility with coffee brands; you are tied entirely to Flavia's fresh pack ecosystem.
Type Drip Coffee Machine
Coffee input Fresh Packs
Pods Flavia Freshpack
Filter Reusable
Wattage 1600 W
Operation Fully Automatic
Priced 1399% above the category median ($120.34 across 86 tracked models)
Wattage of 1600 W - higher than 89% of the 87 models we track
Our scorecard
4.0/5overall
Owner rating3.9/5
3.9 average across 20 owner ratings
Popularity0.5/5
20 owner reviews, fewer than most models here
The overall score is owner satisfaction weighted by how many reviews back it, so a high rating from few reviews counts for less. The bars below show where this model stands against the other coffee makers, kettles and brewers we track in this category on price, popularity and size. Context, not marks against it, and our read of the data, not a lab test.
Overview
The Flavia 18000565 is a fully automatic drip machine drawing 1600W at 100V. It accepts Flavia Freshpack pods, the machine will not work with K-Cup or other pod formats. A touchscreen interface keeps operation straightforward for multi-user office environments. The machine is 20 x 12 x 17 inches and has a matte black plastic finish.
Flavia's Freshpack system uses proprietary single-serve packs that brew one cup at a time directly into a cup, no carafe, no warming plate, no batch brewing. The reusable internal filter handles the pod mechanics. Whether the dripper is dishwasher safe is not specified.
With only 20 reviews and a 3.9 rating, there is limited data to draw reliable conclusions about long-term reliability. Zero units bought last month on this listing suggests it is a slow-moving commercial item ordered through procurement channels rather than impulse purchases.
Pros
1600W heats quickly for high-volume single-serve throughput
Touchscreen makes it easy for multiple office users
Fully automatic, no user skill required per cup
Matte black finish is office-appropriate
Freshpack format seals freshness at the pack level
Cons
At $1,804 it is among the most expensive machines in this category
Locked to Flavia Freshpack pods, no grounds or other pod types
Only 20 reviews makes reliability assessment difficult
3.9 rating is below average for the price tier
Weight and dimensions not fully specified
Performance notes
1600W fully automatic drip machine, 100V. Flavia Freshpack pod compatibility only. Touchscreen controls. Matte plastic body in black. Dimensions: 20 x 12 x 17 in. Weight not listed.
What buyers say
With only 20 reviews, sentiment data is thin. The 3.9 rating suggests tepid satisfaction, buyers in this category are typically commercial operators evaluating cost-per-cup and reliability over convenience, and the limited feedback pool does not paint a clear picture either way.
No. This machine is built exclusively for Flavia Freshpack pods. K-Cup and other pod formats are not compatible.
Is the Flavia 18000565 suitable for home use?
At $1,804 and with Freshpack pod lock-in, it is designed for office or commercial environments. Most home users will find better value in a consumer drip or pod machine.
How many cups per hour can it brew?
Exact throughput is not specified in the available data. Flavia's commercial systems are generally rated for high-volume individual servings, contact Flavia or the seller for specific throughput figures.
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